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To: enquiries@riversideboardingkennels.co.uk
Subject: Team Leadership Skills.
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T e a m  L e a d e r s h i p  S k i l l s

A ONE-DAY COURSE FOR TEAM LEADERS AND NEW MANAGERS


In-company training delivered at your offices
by top trainer Peter Clayton

INTRODUCTION
This proven and very successful course will provide you with an
understanding of the role and responsibilities of a Team Leader. Essential
skills of leading and managing people are covered in a systematic way.
These include motivation, guidance, support, problem solving and staff
development. Case studies and group discussions are used to ensure the
necessary skills are developed.


• How to become a successful Team Leader



• Techniques that will motivate your team


• Getting the best out of difficult people


• Setting goals and targets that work


"Peter is by far our best management and sales trainer. Several successful
years of utilizing Peter have brought fantastic results. From day one,
Peter has shown an intrinsic understanding of our business needs and the
learning needs of our sales team and it is clear that his input is based on
a genuine desire to help improve our business. Peter clearly has our best
interests at heart. Further, he clearly has a huge knowledge and experience
base to draw on which allows him to tailor training days to cover exactly
the subject matter desired."
M Shinebourne, The Change


"I just wanted to say thanks and 'well done'. I found the course content
interesting, relevant and a lot of my personal questions on the subject
were answered. However what was particularly instrumental for me was the
delivery style which I found was well balanced, not patronizing and not at
all 'production line' or hurried."
D Novak, Merlin


"We thoroughly enjoyed the course. The day was structured well and paced
according to our needs. Peter Clayton is an excellent trainer -
interesting, enthusiastic and makes it more of a discussion rather than
just being talked at about a subject".
J Whitehead, Advanced Resource

PLANNING

Manager or Leader? Understanding the roles and responsibilities of both.


An understanding of how a team can fail and how to avoid it


Identifying important objectives and team plans.

Managing and leading your team in a changing market place.

COMMUNICATION AND MOTIVATION

Communicate skills needed to lead a successful team.

How different people are motivated and how to adapt for greatly improved
results.

Ensuring the team is motivated to put plans into action with commitment.

How and when to use the management styles available to you.

Communicating your expectations.

MOTIVATION

Key management tasks and competencies

Understanding how motivation works.

Giving feedback in a constructive way.

Key elements to effective meetings.

GOALS AND TARGETS

Setting targets and establishing methods for achieving them.

Controlling the process by which goals and targets are met

How to introduce and monitor individual Personal Action Plans (PAPS).

EFFECTIVE MEETINGS

How to conduct effective meetings

How to tackle problems and decide on the most appropriate solutions.

What to delegate and how to delegate it, whilst minimizing fears the team
may have.

How to be assertive in difficult situations.

ON-GOING IMPROVEMENT

Identifying areas for individual and team improvement and development
and dealing with under-performance.

Developing your training and coaching skills and how to improve on an
annual basis.

Delegates leave with the essential skills needed to become a successful
manager. They have a series of practical tools and techniques to make their
job easier as well as the tools to improve their team's performance and get
results.

"Designed for new managers and team leaders"



Exclusive In-Company Offer - £780 for 5 Delegates

EARLY BOOKING PRICE:
Reduce the cost of this course by £130 by booking within the next 7 days
for delivery at your offices before the end of May 2016
and pay only £650 for 5 delegates to attend.
(£60 per person for additional delegates)

To book your place or for more information email us at
info@coursereserve.co.uk
or call us on 02380 840376


___________________

» » » Peter Clayton Training « « «

info@coursereserve.co.uk or call 02380 840376


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<title>Team Leadership Skills</title>
<!--Open rate -->
<table width="610" border="0" align="center" cellpadding="0"
cellspacing="0">
<tbody>
<tr>
<td width="669" valign="top">
<div align="center"><img title="mailer59_.gif" alt="mailer59_.gif"
src="cid:d15d403558caa956a190d62b73020182" width="650" height="200"
/></div>
</td>
</tr>
<tr>
<td valign="top">
<table width="640" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="10">&nbsp;</td>
<td width="627" valign="top">
<div align="center">
<p align="center">&nbsp;</p>
<p align="center"><font color="#333366" size="4" face="Arial, Helvetica,
sans-serif" class="header">T e a m  &nbsp; L e a d e r s h i p &nbsp;  S k
i l l s</font><font color="#000066" face="Arial, Helvetica,
sans-serif"><font color="#AD5A5A"><br /> </font><font color="#000000"
size="2"><strong><br /> </strong></font></font><font color="#FF9900"
size="2" face="Arial, Helvetica, sans-serif" class="textblue"><strong>A
             ONE-DAY COURSE FOR TEAM LEADERS AND NEW MANAGERS <br />
</strong></font></p>
<p align="center" class="style19"><font color="#333366" face="Arial,
Helvetica, sans-serif">In-company training delivered at your offices<br />
by top trainer Peter Clayton</font></p>
<p align="left"><font color="#000066" size="2" face="Arial, Helvetica,
sans-serif"><strong><font color="#FF9933"
class="header-small">INTRODUCTION</font></strong><font color="#333366"><br
/> </font></font><span class="text-black">This proven and very  successful
course will provide you with an understanding of the role and
responsibilities of a Team Leader.&nbsp; Essential  skills of leading and
managing people are covered in a systematic way. These  include motivation,
guidance, support, problem solving and staff development. Case studies and
group discussions are used to ensure  the necessary skills are developed.
</span></p>
</div>
<table width="599" height="48" border="0" align="center" cellpadding="2"
cellspacing="0">
<tbody>
<tr>
<td width="8" align="center">
<div align="center"><font color="#990000" size="2" face="Arial, Helvetica,
sans-serif">&bull;</font></div>
</td>
<td width="262" class="header-small">
<div align="left"><font color="#333366" size="2" face="Arial, Helvetica,
sans-serif">How to become a successful Team Leader</font></div>
</td>
<td width="9" align="right" class="header-small">
<div align="center"><font color="#990000" size="2" face="Arial, Helvetica,
sans-serif">&bull;</font></div>
</td>
<td width="304" class="header-small">
<div align="left"><font color="#333366" size="2" face="Arial, Helvetica,
sans-serif">Techniques that will motivate your team</font></div>
</td>
</tr>
<tr>
<td height="20" align="center">
<div align="center"><font color="#990000" size="2" face="Arial, Helvetica,
sans-serif">&bull;</font></div>
</td>
<td class="header-small">
<div align="left"><font color="#333366" size="2" face="Arial, Helvetica,
sans-serif">Getting the best out of difficult people</font></div>
</td>
<td align="right" class="header-small">
<div align="center"><font color="#990000" size="2" face="Arial, Helvetica,
sans-serif">&bull;</font></div>
</td>
<td class="header-small">
<div align="left"><font color="#333366" size="2" face="Arial, Helvetica,
sans-serif">Setting goals and targets that work</font></div>
</td>
</tr>
<tr>
<td height="20" align="center">&nbsp;</td>
<td align="right" class="textblue">&nbsp;</td>
<td align="right" class="textblue">&nbsp;</td>
<td class="textblue">&nbsp;</td>
</tr>
</tbody>
</table>
<font color="#333333" size="2" face="Arial, Helvetica, sans-serif"><br />
</font>
<table width="100%" border="0" align="center">
<tbody>
<tr>
<td width="99%" align="left" valign="top">
<div align="center">
<table width="600" border="0">
<tbody>
<tr>
<td><span class="text-RED">"Peter is by far our best management and sales
trainer. Several successful years of utilizing Peter have brought fantastic
results. From day one, Peter has shown an intrinsic understanding of our
business needs and the learning needs of our sales team and it is clear
that his input is based on a genuine desire to help improve our business.
Peter clearly has our best interests at heart. Further, he clearly has a
huge knowledge and experience base to draw on which allows him to tailor
training days to cover exactly the subject matter desired."</span><span
class="text-black"><strong><br /> </strong></span><span
class="blue14"><strong>M Shinebourne, The Change<br /><br
/></strong></span></td>
</tr>
<tr>
<td>
<p><span class="text-RED">"I just wanted to say thanks and 'well done'. I
found the course content interesting, relevant and a lot of my personal
questions on the subject were answered. However what was particularly
instrumental for me was the delivery style which I found was well balanced,
not patronizing and not at all 'production line' or hurried." </span><span
class="blue14"><strong><br /> D Novak, Merlin<br /><br
/></strong></span></p>
</td>
</tr>
<tr>
<td><span class="text-RED" lang="EN-US">"We thoroughly enjoyed the course.
The day was structured well and paced according to our needs. Peter Clayton
is an excellent trainer - interesting, enthusiastic and makes it more of a
discussion rather than just being talked at about a subject".</span><span
class="blue14"><strong><br />J Whitehead, Advanced
Resource</strong></span></td>
</tr>
<tr>
<td height="38" align="right"><a
href="http://orion5mail.co.uk/link.php?M=85186&N=48&L=26&F=H"><img
title="coursereserve_img1a.png" alt="coursereserve_img1a.png"
src="cid:75c515d52df0414e3d08a77b9bcaaa5e" width="214" height="36"
/></a></td>
</tr>
</tbody>
</table>
<p align="left" class="header-small"><strong><font size="2" face="Arial,
Helvetica, sans-serif" class="header-small"
align="left">PLANNING</font></strong></p>
<ul class="blue14">
<li>
<div align="left" class="text-black">Manager or Leader? Understanding the
roles and responsibilities of both.</div>
</li>
<li class="style17">
<div align="left" class="text-black">An understanding of how a team can
fail and how to avoid it.</div>
</li>
<li>
<div align="left" class="text-black">Identifying important objectives and
team plans.</div>
</li>
<li>
<div align="left" class="text-black">Managing and leading your team in a
changing market place<font face="Arial, Helvetica,
sans-serif">.</font></div>
</li>
</ul>
<p align="left" class="header-small"><strong><font size="2" face="Arial,
Helvetica, sans-serif" class="header-small" align="left">COMMUNICATION AND
MOTIVATION</font></strong></p>
<ul class="blue14">
<li>
<div align="left" class="text-black">Communicate skills needed to lead a
successful team.</div>
</li>
<li class="style17">
<div align="left">
<div align="left" class="text-black">How different people are motivated and
how to adapt for greatly improved results.</div>
</div>
</li>
<li>
<div align="left" class="text-black">Ensuring the team is motivated to put
plans into action with commitment.</div>
</li>
<li>
<div align="left" class="text-black">How and when to use the management
styles available to you.</div>
</li>
<li>
<div align="left" class="text-black">Communicating your
expectations.</div>
</li>
</ul>
<p align="left" class="header-small"><strong><font size="2" face="Arial,
Helvetica, sans-serif" class="header-small"
align="left">MOTIVATION</font></strong></p>
<ul class="blue14">
<li>
<div align="left" class="text-black">Key management tasks and
competencies</div>
</li>
<li>
<div align="left" class="text-black">Understanding
  how motivation works.</div>
</li>
<li>
<div align="left" class="text-black">Giving feedback in a constructive
way.</div>
</li>
<li>
<div align="left" class="text-black">Key elements to effective
meetings.</div>
</li>
</ul>
<p align="left" class="header-small"><strong><font size="2" face="Arial,
Helvetica, sans-serif" class="header-small" align="left">GOALS AND
TARGETS</font></strong></p>
<ul class="blue14">
<li>
<div align="left" class="text-black">Setting targets and establishing
methods for achieving them.</div>
</li>
<li class="style17">
<div align="left" class="text-black">Controlling the process by which goals
and targets are met</div>
</li>
<li class="style17">
<div align="left" class="text-black">How to introduce and monitor
individual Personal Action Plans (PAPS)<font face="Arial, Helvetica,
sans-serif">.</font></div>
</li>
</ul>
<p align="left" class="header-small"><strong><font size="2" face="Arial,
Helvetica, sans-serif" class="header-small" align="left">EFFECTIVE
MEETINGS</font></strong></p>
<ul class="blue14">
<li>
<div align="left" class="text-black">How to conduct effective
meetings</div>
</li>
<li>
<div align="left" class="text-black">How to tackle problems and decide on
the most appropriate solutions.</div>
</li>
<li>
<div align="left" class="text-black">What to delegate and how to delegate
it, whilst minimizing fears the team may have.</div>
</li>
<li>
<div align="left" class="text-black">How to be assertive in difficult
situations.</div>
</li>
</ul>
<p align="left" class="header-small"><strong><font size="2" face="Arial,
Helvetica, sans-serif" class="header-small" align="left">ON-GOING
IMPROVEMENT</font></strong></p>
<ul class="blue14">
<li>
<div align="left" class="text-black">Identifying areas for individual and
team improvement and development<br /> and dealing with
under-performance.</div>
</li>
<li>
<div align="left" class="text-black">Developing your training and coaching
skills and how to improve on an annual basis.</div>
</li>
</ul>
</div>
<p align="center"><font color="#333366" size="2" face="Arial, Helvetica,
sans-serif" class="text-black" align="center">Delegates leave with the
essential skills needed to become a successful manager. They have a series
of practical tools and techniques to make their job easier as well as the
tools to improve their    team's performance and get results. </font></p>
<p align="center"><font color="#990000" size="3" face="Arial, Helvetica,
sans-serif" class="header-small" align="center"><em><strong><font
color="#FF9933" class="header-small">"Designed                      for new
managers and team leaders"</font></strong></em></font></p>
</td>
<td width="1%" valign="top">
<div align="center"></div>
</td>
</tr>
</tbody>
</table>
<p align="center"><font color="#333366" size="+1" face="Arial, Helvetica,
sans-serif" class="header-small"><strong>Exclusive
In-Company Offer - &pound;780 for 5 Delegates</strong></font></p>
<p align="center"><font color="#000000" size="2" face="Arial, Helvetica,
sans-serif"><strong><font size="3">EARLY                BOOKING
PRICE</font></strong>:<br /> <span class="header-small"><strong>Reduce the
cost of this course by  &pound;130 by booking  within the next 7
    days</strong> <br /> </span><span class="text">for delivery at your
offices before the end of <strong>May 2016</strong><br /> and pay
only<strong> <font color="#333366" size="5" class="header-small">&pound;650
</font></strong> for 5 delegates to attend.</span></font><span
class="text"><font size="2" face="Arial, Helvetica, sans-serif"><br />
(&pound;60 per person for additional delegates)</font></span></p>
<p align="center"><font size="2" face="Arial, Helvetica, sans-serif"><font
color="#000000">To book your place or for more information email us at <a
href="mailto:info@coursereserve.co.uk">info@coursereserve.co.uk</a><br />
or call us on 02380 840376</font></font></p>
</td>
<td width="10">&nbsp;</td>
</tr>
</tbody>
</table>
<table width="100%" border="0">
<tbody>
<tr>
<td width="100%" colspan="4">
<div align="center">
<p><font color="#003366" size="2" face="Microsoft Sans
Serif"><strong><em>___________________<br /> <br />
</em></strong></font><font size="2" face="Arial, Helvetica,
sans-serif"><font color="#660033"><font color="#000000" size="3"
class="header"><strong>&raquo;                  &raquo; &raquo; Peter
    Clayton Training &laquo; &laquo; &laquo;</strong></font><font
color="#000000"><br /> </font></font><font color="#000000"><br />
</font><font color="#003366" size="3" face="Arial, Helvetica,
sans-serif"><strong><font color="#333366"><a
href="mailto:info@coursereserve.co.uk">info@coursereserve.co.uk</a></font>
<font color="#000000">or call 02380 840376</font></strong></font><font
color="#000000"><br /> <br /> </font></font></p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td>&nbsp;</td>
</tr>
<tr>
<td>
<p align="center">If you no longer wish to receive emails from us, please
click here: <a
href="http://orion5mail.co.uk/unsubscribe.php?M=85186&C=3ff5be6da19b204c3c1bc885138e450d&L=30&N=48">Unsubscribe
me from this list</a></p>
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